What should best restaurant POS System Include?

In the last several years day to day sales in the restaurant is managed by a restaurant Point of Sale System (POS).  Of late MicroPOS systems in restaurant now include pay at the table options as well. Now restaurant meet the customer’s needs in multiple ways without the use of cash registers or computer terminals in the restaurant. With the added functionality now it is more important to find the most reliable and dependable POS system which enable the restaurant to meet varied needs of the customers. The need today for restaurant is to process payments quickly and easily as the payment system is the technological heart of restaurant business. For this reason POS system is so important to restaurant business.

Since the POS system for restaurant is very important, its significance cannot be ignored. But the question arise is that what restaurant POS system should include so that it can fulfil all the necessities of the restaurant management and helps in customers satisfaction. Below are the few things which the restaurant POS system should include so as the restaurant can get the maximum benefit.

1.    It should be mobile: Research has shown that about 65% restaurant POS systems currently are hosted in cloud. The remaining 35% are also considering doing so. The benefit of this is the faster speed, lower maintenance cost and greater amount of scalability. Mobile POS system also help in payment processing, a key factor in revenue increasing and reduction in overall cost of the overheads in restaurant.

    Mobile POS system also helps in gathering orders on table itself and transferring it directly to the kitchen for further processing. Faster order placement and pay-at-table processing helps in gaining more customers satisfaction and also serve more guests in less time. 

2.      Should help in Data Intelligence: POS system should have a capability to gather various amounts of data available in restaurant like which dishes are the most popular? Which items consumed in restaurant is more profitable? If the restaurant POS system is capable in this data mining and providing it to management to let them plan what further action is to be taken to make restaurant business profitable and also making the guests fully satisfied with your restaurant offerings.

3.    Should help in Employee Management: A good restaurant POS systems are equipped to include integrated employee scheduling tools. These tools helps in tracking and monitoring employee hours with quiet ease, and in some cases also predict sales and staffing needs. Now restaurant contractor with the help of POS system can plan for the volume of business that is expected on daily and hourly basis also and plan about the staffing needs.

    A smart restaurantPOS management system helps in better control over the payroll costs and maximise the employees efficiency. A labor efficiency report allows the management to know the highest and lowest performing employees in the restaurant.   

         

4.     Should be capable of Inventory Control: A great deal of diligence is required in the managing the inventory in the food and beverage industry. Restaurant management is concerned with inventory management so as to reduce food waste, spoilage, theft, and over production. A good thing is that inventory management capabilities are becoming increasingly sophisticated and is becoming integral part of next generation restaurant POS systems. Now restaurant operators can track inventory depletion in real time to help reduce the food waste in the restaurant, monitor inventory levels and help increase the profitability of the restaurant.

5.   Should be capable of processing mobile payment: A smart restaurant POS system should be capable of processing and accepting EMV payments. This contactless EVM acceptance payment system provides many benefits to the restaurant management. They are spared of fear from fraudulent transactions made by guests through stolen card.    

  

6. Should help Guest Management: A robust restaurant POS system should include customer management including loyalty program options, order tracking history, capability to integrate with social media and other marketing tools. All this guest management tools help the management to plan their action in such a way that it leads to more footfall in the restaurant and thereby increase restaurant revenue.

     LittleGeckoTechnology Consultants are in business of installing latest generation restaurant POS system in Boston and greater Boston area along with wifi router, audio and TV security systems. If you are planning to open arestaurant in Boston are already in restaurant business and plan to install above mentioned systems you can contact us. We have a team of experts to help you in every sphere in restaurant management and help you to earn more in your restaurant business.